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General Terms and Conditions (GTC)

General Terms and Conditions (GTC)


K BUSINESS
Apartments & Hotel

c/o NovaZona AG
Hauptstrasse 55
4528 Zuchwil, Switzerland
 
M +41 79 435 34 66
T  +41 32 685 34 66
info@k-business.ch
www.k-business.ch

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ROOMS


Check-in

Check-in is available from 3:00 p.m. until midnight.
Check-in takes place at the self-check-in machine located at the main entrance on the ground floor. Please enter your first name, surname and departure date exactly as stated in your booking confirmation and follow the instructions on the screen.


Cancellation of Individual Reservations

Cancellations and changes made up to 48 hours before the date of arrival are free of charge. Cancellations made less than 48 hours before arrival and no-shows will be charged at 100% of the booking amount.


Cancellation of Group Bookings (3 Rooms or More)

  • 30–21 days before arrival: 30% of the booking amount
  • 21–7 days before arrival: 50% of the booking amount
  • 7–0 days before arrival: 100% of the booking amount


Check-out

Check-out is by 10:00 a.m. Late check-out is available by prior arrangement only.


Breakfast Hours

Monday to Friday: 6:00–8:00 a.m.
Saturday, Sunday and public holidays: 7:00–9:00 a.m.



APARTMENTS


Cancellation Conditions

  • For cancellations or changes made up to 14 days before arrival, 30% of the booking amount is due.
  • For cancellations or changes made up to 7 days before arrival, 50% of the booking amount is due.
  • For cancellations or changes made up to 1 day before arrival, 100% of the booking amount is due.


Early Departures

For stays of less than 30 days, early departures cannot be made free of charge. We reserve the right to charge the applicable daily rate.


Check-in

Check-in is available from 3:00 p.m. until midnight.
Check-in takes place at the self-check-in machine located at the main entrance on the ground floor. Please enter your first name, surname and departure date exactly as stated in your booking confirmation and follow the instructions on the screen.


Check-out

Check-out is by 10:00 a.m. Late check-out is available by prior arrangement only.


Breakfast Hours (Additional Charge)

Monday to Friday: 6:00–8:00 a.m.
Saturday, Sunday and public holidays: 7:00–9:00 a.m.


Office Hours

Monday to Sunday: 8:30 a.m.–12:00 p.m. / 5:00–8:00 p.m.


GENERAL


Office Hours

Monday to Sunday: 8:30 a.m.–12:00 p.m. / 5:00–8:00 p.m.


Car Parking

During your stay, you may park your vehicle free of charge in a parking space marked K BUSINESS. Access to the underground car park is provided with your room card.


Smoking

K BUSINESS Apartments & Hotel is a non-smoking property. Smoking is permitted in designated outdoor areas and on balconies.
Smoking inside the rooms, including with the window open, is strictly prohibited. A cleaning fee of CHF 350.00 will be charged in the event of non-compliance.


Pets

Pets are permitted only by prior arrangement with K BUSINESS Apartments & Hotel.


Prices and Offers

The current daily rate applies. We reserve the right to change prices and offers at any time.


Place of Jurisdiction

The place of jurisdiction for any disputes is 4500 Solothurn, Switzerland.